New Patient Onboarding -

We’re glad to welcome you as a Be Well Clinic patient! Here’s what you need to know to help you best prepare for your first appointment. We’ve also included resources to help you understand our approach to health.

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What to do before your first appointment:

Step 1: Complete Forms Ahead of Your Appointment
Once your appointment is scheduled, you will receive an email prompting you to fill out either 2 or 3 forms through Practice Better, our electronic medical record (EMR).

Need help or didn’t receive your forms? Contact us! >

These forms must be filled out before your appointment or you will be asked to reschedule.

Step 2: Watch These Videos Before Your First Visit
We recommend you watch these videos before your first appointment, as they provide important background on our approach to health and healing.

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Here are some other key videos you can watch to get started on your healing!
– The Sleep Checklist
– The Constipation Checklist
– 4 Reasons Your Child Isn’t Trying New Foods
– Health Illness Paradigm for Parents
– The Surprising Role of Cholesterol
– Rashes: What, Why & Heal

A Deeper Dive
As a new patient, you may hear us reference concepts like digestive health, nervous system regulation, inflammation, and therapeutic nutrition. These videos provide additional context and education to help you understand the “why” behind our recommendations and empower you on your health journey. They aren’t required viewing, but they can help you better understand your body and get even more out of each appointment.

Important Policies and Other Informational Links

Cancellation policy

HIPAA policy

What is Practice Better

Frequently Asked Questions

How long is my first appointment?

The length of your first appointment is different depending on which appointment you have scheduled. You can find the length of your appointment in the scheduler or in your confirmation email. The minimum appointment length for a new patient is one hour, some initial appointments are longer. This is to ensure we have ample time to go over your health history and main concerns, provide education, and discuss a plan of care and next action steps. Most follow up appointments are 30-60 minutes in length, something you will discuss with your practitioner at the end of your first appointment.

Do I need labs beforehand?

You do not need any labs before your first appointment, but if you have had any recent labs please bring them in. During your appointment, you and your practitioner may discuss doing bloodwork or testing. In general, we do not recommend a significant amount of testing. Our practitioners are highly trained in history taking and physical assessment, which usually gives them enough information to make recommendations. We are able to order a wide variety of testing if it becomes necessary.

Can I use insurance?

Be Well Clinic is a cash clinic, which means we do not bill any insurance or health share organizations. We can, however, provide you with a superbill, which may cause your insurance company or health share organization to reimburse you for part or all of the cost of your visit. There is no guarantee, however, and you are responsible for the cost of any visits you have at Be Well Clinic. Please check with your insurance provider or health share organization to see what their regulations and coverage entails. For most insurance company purposes, appointments with Amy Mihaly, FNP-BC, CGP are billed as an out of network nurse practitioner visit. Visits with Hollie Bigham, FNTP, RN, CGP are billed as either a nurse visit under primary care or as a nutritional visit. While we are happy to help answer questions, we are not responsible for any interactions with any insurance or health share organizations. It is your responsibility to understand your coverage before your first appointment.

Should I bring my supplements?

Yes! Please bring in any supplements you are using at least semi-regularly. We prefer the physical bottles so we can easily see the ingredients, but pictures of the back and front of the bottle can be sufficient. This helps us ensure you are getting the best support for your body, and only taking supplements that are helpful and necessary.

Is your clinic fragrance free?

Yes, we strive to keep our clinic fragrance free, both for the health of each of us and to decrease chemical exposure especially in chemically-sensitive individuals (including some of our staff). Please avoid using any perfumes or body sprays, scented hair products, or scented lotions when coming to the clinic. If possible, please wear clothes that are not laundered in detergents with fragrance, and do not use dryer sheets. These products are problematic for our chemically-sensitive patients and staff, but they also are adding to your chemical load. We recommend changing to cleaner alternatives when possible, something we can discuss in your appointment. In the meantime, check out this informational handout published by the Endocrine Society.

Have another question? Check out our FAQ page >

We look forward to seeing you for your first appointment and are excited to help you on this next stage of your health journey. Feel free to reach out to the office with any additional questions, and we will see you soon. Onward!

About Be Well Clinic

Be Well Clinic exists to bring about a change in the way we do healthcare everywhere. This change will be accomplished by empowering individuals through education, resources, and opportunities to participate with others in a like-minded community.

Learn More About Our Clinic